Frequently Asked Questions
Everything you need to know about shopping at Giant Tiger
What are your shipping rates and delivery times?
We offer standard and express shipping options. Delivery times typically range from 3 to 7 business days depending on your location, with free shipping available on orders over a certain threshold.
How do I return an item I purchased online?
You can return most items within 30 days of purchase. Items must be in their original packaging with tags attached. Returns can be processed through our online portal or at any physical store location.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for a secure checkout experience.
Can I track my order after it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress.
Do you offer a price match guarantee?
We are committed to providing the best value. If you find a lower advertised price from a local competitor on an identical item, we will match that price to ensure you get the best deal.
How can I check the availability of a product in a specific store?
You can use the 'Check Store Availability' feature on any product page by entering your postal code to see real-time stock levels at your nearest location.