Returns & Exchanges
At Giant Tiger, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 45 days of purchase for a full refund or exchange with a valid receipt.
Gather Your Items
Ensure all items are in their original condition, unworn, and with all tags still attached to qualify for a return.
Locate Proof of Purchase
Bring your original paper receipt or digital order confirmation email to verify the transaction price and date.
Visit Your Local Store
Take your items and receipt to the customer service desk at any Giant Tiger location for immediate processing.
Receive Your Refund
Your refund will be issued to the original method of payment; please allow 3-5 business days for the credit to appear on your statement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing